Salesforce is one of the leading providers of customer relationship management (CRM) software, helping businesses of all sizes to manage their interactions with customers and prospects. In recent years, Salesforce has been incorporating cutting-edge technologies such as artificial intelligence (AI) and natural language processing (NLP) to enhance its CRM offerings. One of the most exciting applications of AI and NLP in Salesforce is the integration of chatbots powered by ChatGPT, an AI language model developed by OpenAI.