Salesforce Managed Services
Now our team can be your team.
Businesses rely on Salesforce as their system of record. But what happens when your in-house Salesforce administrator can’t keep up with requests, or finds that needs are outside of their skillset and experience?
Equals 11 has you covered with our managed services packages. Each month, we’ll provide you with a block of hours from a team consisting of Certified Salesforce Administrators, Consultants, Architects, and Developers, all supported by a client success manager. If your workload is significant enough, we can dedicate a full-time resource to ensuring your Salesforce success.
Our team is your team.
SCOPE
RESOURCES
Working sessions
Roadmap strategy
Establishing level of effort/design
Execute backlog items
Quarterly business reviews
Level 1
40 hours / month
Client Success Manager
Salesforce Administrator
Salesforce Developer (as needed)
Solution Architect (as needed)
Working sessions
Roadmap strategy
Establishing level of effort/design
Execute backlog items
Quarterly business reviews
Trainings
Readiness planning
Level 2
80 hours / month
Client Success Manager
Salesforce Administrator
Salesforce Developer (as needed)
Solution Architect (as needed)
Working sessions
Roadmap strategy
Establishing level of effort/design
Execute backlog items
Quarterly business reviews
Trainings
Readiness planning
Health checks
Additional product education
Level 3
120 hours / month
Client Success Manager
Salesforce Administrator
Salesforce Developer (as needed)
Solution Architect (as needed)