Salesforce Managed Services

Now our team can be your team.

Businesses rely on Salesforce as their system of record. But what happens when your in-house Salesforce administrator can’t keep up with requests, or finds that needs are outside of their skillset and experience? 

Equals 11 has you covered with our managed services packages. Each month, we’ll provide you with a block of hours from a team consisting of Certified Salesforce Administrators, Consultants, Architects, and Developers, all supported by a client success manager. If your workload is significant enough, we can dedicate a full-time resource to ensuring your Salesforce success.

Our team is your team.

SCOPE

RESOURCES

  • Working sessions 

  • Roadmap strategy

  • Establishing level of effort/design

  • Execute backlog items 

  • Quarterly business reviews

Level 1

40 hours / month

  • Client Success Manager 

  • Salesforce Administrator

  • Salesforce Developer (as needed)

  • Solution Architect (as needed) 


  • Working sessions 

  • Roadmap strategy

  • Establishing level of effort/design

  • Execute backlog items 

  • Quarterly business reviews

  • Trainings 

  • Readiness planning

Level 2

80 hours / month

  • Client Success Manager 

  • Salesforce Administrator

  • Salesforce Developer (as needed)

  • Solution Architect (as needed) 


  • Working sessions 

  • Roadmap strategy

  • Establishing level of effort/design

  • Execute backlog items 

  • Quarterly business reviews

  • Trainings 

  • Readiness planning 

  • Health checks 

  • Additional product education

Level 3

120 hours / month

  • Client Success Manager 

  • Salesforce Administrator

  • Salesforce Developer (as needed)

  • Solution Architect (as needed)