Salesforce Consulting Blog
Get Your Team AI-Ready for Customer Service in 5 Steps
Customer service is evolving fast, and AI is leading the transformation. According to Salesforce Research (2024), 77% of service teams say AI helps them spend more time on meaningful customer interactions. AI isn’t here to replace jobs, it’s here to enhance them.
AI Agent Myths That Hold Businesses Back and How to Use Them for Growth
Are you missing out on the AI revolution?
AI agents are changing the game, helping businesses streamline operations, improve customer service, and boost revenue. But many companies hesitate because of myths that create fear and uncertainty. The truth? AI agents can be your biggest competitive advantage, if you know how to use them.
AI is transforming HR with 3 changes you need to know.
AI is revolutionizing HR by enhancing efficiency, automating tasks, and improving employee experiences. Learn how to implement AI in HR and relevant stats you’d want to know.
What Is AI in HR?
AI in HR leverages machine learning, natural language processing (NLP), and AI agents to streamline operations. It answers employee questions, predicts workforce trends, and enhances decision-making, boosting HR efficiency.
8 Ways to transform campaigns with AI-powered precision like never before.
Feeling overwhelmed by the endless cycle of campaign planning, content creation, and audience targeting? You’re not alone. Research shows that 54% of B2B marketers struggle to produce quality content consistently (Content Marketing Institute), and 71% of marketers are now turning to AI to bridge this gap (Salesforce State of Marketing Report).
Here’s the good news: with the right tools, you can cut through the chaos, streamline your workflow, and achieve better results. Salesforce’s Agentforce Campaigns is designed to make your life easier by automating repetitive tasks, improving precision, and freeing you to focus on what matters which is building connections and driving results
Dreamforce 2024: How Agentforce is completely changing the game for support teams in 2024.
Salesforce introduced Agentforce at Dreamforce 2024.
If your team is overwhelmed with routine tasks or facing slow response times, it’s time to discover how Agentforce can make a difference.